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Shipping Policy


CARRIER/TIME: We ship via USPS Priority Mail and UPS Ground and it takes 2-6 days for shipping depending on location. Please remember that it usually takes 24-48 hours to process your order before it is shipped.


WEIGHT: Packages weighing up to 3 lbs. or shipping to a P.O.Box ship by way of USPS Priority Mail. Packages that are 3lbs. and over ship UPS Ground.


SHIP TO: We ship to all 48 continental United States. ( And now to Canada ) The orders leave from our warehouse in New York.


SHIPPING FEE:

Ground shipping is $5.95 per package any weight in the 48 states

2nd Day Air shipping is $17.50 per package up to 8lbs
Over 8lbs SHIPPING FEE will be calculated on weight by UPS Air Rate

3 Day Select shipping is $12.50 per package up to 8lbs
Over 8lbs SHIPPING FEE will be calculated on weight by UPS 3 DAY

Orders over $89.00 is free shipping.


ADDITIONAL FEE: Orders shipped to Alaska, Hawaii, Puerto Rico & U.S.Territories are subject to an additional charge of $5.00.


EXPEDITE: We realize that the option for expedited shipping is very important especially during the holidays and when dealing with time-sensitive health concerns. You may request a package be sent Next Day by contacting customer service at 1-866-471-4628.


RECEIVING: Occasionally USPS and UPS will decide whether to leave your package or not at your location if you are not home to recieve it or they cannot find a secure place to leave it. They usually leave a notice with details including number of attempts and where to pick up your package...normally at your local USPS or UPS office/hub.


INCORRECT ADDRESS: If the provided address in incorrect the package will be returned to our warehouse. Sorry, the shipping charges will not be refunded.


CONFIRMATION: You will recieve an order confirmation email within 24 hours of placing your order. When order ships you will receive a second email that will provide you with the shipping confirmation number(s) necessary to track your order.


RETURN OR EXCHANGE POLICY
Every item we offer reflects our commitment to give you the best quality, service and value. If not satisfied with your purchase(s) for any reason, simply return the unused portion with a copy of the invoice with 30 days from the date of purchase for a prompt refund or credit, less shipping.

SORRY WE CANNOT ACCEPT RETURNS ON PROFESSIONAL BRANDS ALL SALES ARE FINAL ON ONLY THE PROFESSIONAL LINES

TYPES OF PAYMENT
Master Card Visa Card American Express Discover PayPal
Money Orders and Checks



INTERNATIONAL SHIPPING TERMS AND CONDITION:



House of Nutrition currently only ships vitamins and nutrition supplements to United States and Canada.


SHIPPING TO CANADA: We will ship to Canada by United States Post(USPS) and United Parcel Service (UPS). It can take about 2-10 business days to deliver your package(s) depending on your zone in Canada. Tracking numbers are available for all UPS orders...USPS provides deilvery confirmation only.

All shipments to Canada will be charged based on the weight and destination of their order. Your packages may be subject to Canadian custom fees and import duties. These charges are always the recipient's responsibility.


Product price does not include any of these charges:
Import duty
Customs fees, regulations,and permits
Taxes or other charges


It is the customers's responsibility to check with the custom's office to see if your country permits the product for shipping. If an order is seized by customs then the cost of shipping is passed on to the customer. When the product is returned to us we will refund you for the product...less shipping.

PRICES AND EXCHANGE RATES
All prices are listed in U S dollars, credit companies will calculate the rate in U S dollars.

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